Insurance navigation chatbot Sensely lands $15M

October 28, 2019

Portfolio company Sensely, a five-year-old, San Francisco-based chatbot that helps users navigate insurance benefits, has raised $15 million led by Aflac Corporate Ventures, with participation from NMC, Nippon Life Insurance Company, Susquehanna International Group, Sojitz Corporation, Zuelling Pharma and Silicon Valley Bank.

Sensely uses avatars to help users understand and organize their insurance information. Users can send messages back and forth with the avatar. The system uses text-to-speech and speech recognition technologies. Clients, typically employers or insurers, can use the Sensely SDK to integrate the service into their own platform.